JEI Careers

  • Paid Time Off

    Truly flexible for whenever and whatever you like.

  • Retirement Matching

    If you are willing to invest in your future then so is JEI. We exact match your investment up to 3%.

  • 50% Off Healthcare

    Paying for your health shouldn’t be something you have to worry about. JEI covers 50% of your healthcare plan.

  • Wonderful City

    Employees can go for a walk at the River Walk during lunch or grab a cold beer after work at one of the local microbreweries.

  • Speak Freely

    Engage with others and voice your opinion in a judgement free environment.

  • Respect and Friendship

    We’re not just coworkers here at JEI, we are also friends who respect one another.

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  • Openings

    Join our world class team.

    • Customer Service Representative
    • Shipping Specialist
    • Marketing Media Specialist
      • Job Description

        • Provide customer service via phone, email and internet chat system; acting as a liaison between customers and our company, leaving behind a relationship of trust and loyalty.

        • Responsibilities:
        • Assist customers with placement of orders, refunds, and exchanges
        • Educate customers with product knowledge to assist with their order decisions.
        • Providing technical support and troubleshooting for products.

        • Requirements and Skills:
        • General Computer Skills
        • Ability to type
        • Experience in a customer service capacity preferred
        • Ability to communicate clearly and professionally, both verbally and in writing
        • Must have good grammar, spelling and writing skills
        • Decision making and analytical abilities
        • Good Listening skills
        • Ability to handle complaints and unpleasant customers calmly
        • Possess a strong work ethic and team player mentality
        • Must have a pleasant, patient and friendly attitude
        • Ability to Multi-task

        • Apply Now
      • Job Description

          The Shipping Specialist will be responsible for preparing all products leaving our facility to be safely and efficiently transported to their destination. This includes prepping, picking, packaging, and labeling those product packages. Additionally, the Shipping Specialist is responsible for ensuring that the contents, quantity, and quality of orders are correct, verifying inventory levels, and maintaining an organized and safe work environment.
        • The main aspects of this position will be to prepare products to be handpicked for delivery by labeling, ensuring quality, and prepping as necessary.
        • Efficiently pick items using our order management system then ensuring that the established procedures are followed in order to maintain quality control, including scanning and visually verifying each order is correct before it is finalized.
        • Packaging orders into the appropriately sized box and applying sufficient protective padding to ensure the contents are not damage during transport.
        • Labeling individual packages with the corresponding label for that order to ensure package arrives at the correct destination.
        • Maintain the shipping facilities by restocking supplies and regularly cleaning the shipping and warehouse areas in order to ensure a safe, organized and efficient work area.
        • Work with shipping contractors and delivery services to coordinate timely delivery and pickup of product needed to maintain inventory levels.
        • Regularly participate in inventory management and accounting activities including conducting physical inventory counts.
        • Process and if necessary return to inventory all items returned to our facility thru customer service.
        • Ensuring quality control and following established procedures within the shipping department.
        • Assists receiving specialist and all other personnel as may be required.

        • Requirements and Skills:
        • High School diploma or equivalent.
        • Ability to perform basic math, understand written procedures, write routine documents, and speak clearly.
        • Ability to understand multi-step written and oral instructions.
        • Basic to intermediate computer operation/skills.
        • Warehouse experience preferred.
        • Fork Lift driving experience and certification preferred.
        • Apply Now
      • Job Description

          Under the supervision of the Marketing Media Lead, the Media Marketing Specialist will be responsible for assisting with various aspects of our company’s social media accounts, including creation and scheduling of digital media. Additionally, the Media Marketing Specialist will assist with tasks related to affiliate marketing.
        • Schedule social media posts including Facebook, Instagram, Twitter, and Google Plus.
        • Continually research social media trends to stay current with any platform changes.
        • Establish core knowledge of products we represent via social media, to better serve and grow our online community.
        • Provide service excellence to our social media followers through answering messages and fostering engagement.
        • Working closely with the media lead, and advertising department to expand brand awareness via social and digital platforms.
        • Work with Media Lead to create and execute social media campaign timelines.
        • Assist with digital asset creation- product photos, and video production.
        • Use basic knowledge of adobe software to create original content for social media and digital platforms.
        • Develop a good understanding of affiliate marketing.
        • Build and maintain relationships with brand affiliates to drive page conversions.
        • Continually seek out brand ambassadors across social media platforms who would benefit us as an affiliate or collaborator.

        • Minimum Requirements and Skills:
        • Must have a high school diploma or equivalent
        • Have advanced computer skills
        • Knowledge of marketing fundamentals
        • Familiarity with affiliate marketing and social media practices
        • Ability to communicate clearly and professionally, both verbally and in writing with appropriate grammar and spelling
        • Must have strong organizational skills
        • Attention to detail and accuracy
        • Ability to research, analyze, and use problem solving skills to make decisions
        • Withstand the pressure of adhering to and meeting deadlines
        • Possess a strong work ethic
        • May be required to work some overtime during campaigns
        • Apply Now